COOL HALL

- Stepping into techno era - let's build a community of our own.

PENDOWN

Ooops problem is soved, thank you webs.

Posted by Aneesh P V on November 19, 2010 at 12:46 PM

When our site was blocked, 

This is the response he got from them:

 

Dear Sir

"Due to security reasons, the mentioned site IP (216.52.115.50) has been

blocked throught our country from various providers , due to this activity

this site will not open anywhere in INDIA" as per information received from

our Network Operating Center, Bangalore please.

 

Thanks & Regards

for DE(NIB) Chennai Node.

[email protected]

 

That site IP (216.52.115.50) is for ANY site with the address:

 

http://membersite.webs.com

 

This means any site that has the username.webs.com address will be blocked by some ISPs in India, although at this point it looks like it's only mobile and broadband service. This is not a problem in other places.

 

This means, you should be able to access:

http://www.webs.com

http://www.freewebs.com/username

 

But if you are in India, you CANNOT access any site with the subdomain.webs.com address, such as:

 

http://caroline.webs.com

http://sports.webs.com

http://health.webs.com

 

But you CAN access those sites using the Freewebs address:

 

http://www.freewebs.com/caroline

http://www.freewebs.com/sports

http://www.freewebs.com/health

 

Until the ISPs in India unblock the membersite.webs.com IP, you can use the http://www.freewebs.com/username address to access your site.

 

There is a problem with this method, however -- the templates will not show up for you if your ISP is blocking the membersite.webs.com IP - the content will be there, but the CSS will not come through, because the CSS comes from the membersite.webs.com IP.

 

The other solution, that WILL allow the CSS to come through, is to use a custom domain name, which you can register through the Premium > Domain Names area of your account. If you have a custom domain name, the CSS will reflect the domain address, and will not be blocked.

 

You can change to the freewebs.com/username address as the primary site address (or a domain name, if you have one) in the Site Settings of your account.

 

We are working on getting TRAI to lift the block, and appreciate your patience and assistance in providing us with information, and in contacting your ISPs!

 

Update:

We have written to TRAI and will be attempting to call them by phone in the morning (when it's morning in India).

 

Please do write to them as well, at : [email protected]

 

Encourage them to communicate with us so this situation can be resolved. They can write to:

[email protected]

 

We can freeze any offending sites, but we need to know the site addresses that were the problem.

 

Thank you for understanding. We hope that the block against Webs will be lifted soon.

 

Update as of 8/18/2010

 

The following email was sent this morning to the Ministry of Communications and Information Technology, in addition to two organizations I emailed yesterday:

 

- Internet Service Providers Association of India

- Internet & Mobile Association of India

 You can see more of the updates here at: http://support.webs.com/webs/topics/india_problems_seeing_your_site_read_this_first

Categories: COOL HALL UPDATES

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

Already a member? Sign In

0 Comments

IN UR LANGUAGE

PLEASE

SITE HITS